ArcadeIT Support

A neon arcade for iPhone.

Something not working, or an idea for a cabinet you'd like to see on the floor? Email me — it comes straight to me and I read all of it.

arcadeitsupport@icloud.com

Common questions

I bought the Arcade Pass but the ads are back

Open the game's settings, tap Arcade Pass, then Restore Purchase. This happens after reinstalling or moving to a new phone, and restoring is instant. Make sure you are signed in to the same Apple Account you bought it with.

Where have my coins gone?

Coins top up once a day, and the countdown to the next drop is under your wallet on the arcade floor. If you have run out before then, the button beside the settings icon lets you watch a short video for more, or the Arcade Pass doubles your daily allowance permanently.

I lost my trophies

Your save lives on your device only, so deleting the app deletes it. Restoring an iPhone from an iCloud backup usually brings it back; starting a phone from scratch will not. There is no cloud save yet — it is on the list.

An ad appeared that isn't right for this game

Please email me a screenshot. ArcadeIT already asks for general-audience ads only and blocks gambling, alcohol, dating and similar categories, but the odd thing slips through and I can block that specific advertiser.

How do I turn off ad tracking?

Settings → Privacy & Security → Tracking on your iPhone, then switch off ArcadeIT. You will still see ads, just less relevant ones, and the game plays identically.

Can I delete my data?

Delete the app. That is genuinely all of it — nothing about you is stored anywhere else. There is also a Reset Save button in the game's settings if you would rather keep the app and start over.

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